The force is not strong with Electronic Arts. The company's newest release, Star Wars: Battlefront 2 doesn't launch until Nov. 17, but it's already off to a terribly rocky start.
The game is causing controversy after it was revealed that iconic Star Wars characters such as Darth Vader and Luke Skywalker will be locked until players log a certain number of hours, then a "loot crate" will be unlocked.
A loot crate is an unpopular feature in the gaming community. Basically, after reaching a certain amount of hours, the gamer is given a crate of random items and characters. So after 40 hours of gameplay, you still might not be able to access the character you want.
To be fair, EA is allowing gamers to expedite the process and unlock loot crates -- for an additional cost. But again, you are buying crates without knowing what they will unlock. And after dropping $80 to begin the game alone, players are enraged.
People took to Reddit to voice their complaints and the EA Community Team responded to the criticism. But their attempt to explain backfired when their reply became the most downvoted comment in Reddit's history, earning over 677,000 negative responses in three days.
As players flocked en masse to cancel their Battlefront 2 pre-order, EA disabled the refund option on its site. If gamers want to cancel their order, they will have to go through the customer support chat.
I'd imagine that EA's offices look something like this right now:
But Battlefront 2 is not the only flub EA has gone through. After all, EA was voted "Worst Company In America" multiple times in recent years, including in 2016. Five years ago, CinemaBlend wrote about why people hate EA so much. And here we are. Five years later. Nothing is different.
Here are some other notable screw-ups from the gaming company:
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